Effective date: July 4, 2026   Last updated: July 4, 2026

This Privacy Policy describes how Praxala ("we", "us", "our") collects, uses, and shares personal information when you visit praxala.com, interact with our services, or communicate with us.

1. Information we collect

Information you provide:

• Contact information: name, email address, phone number, job title, company
• Communications: messages you send via forms, email, or chat
• Account information: login credentials and profile details, if you create an account
• Payment information: handled by our payment processor

Information collected automatically:

• Usage data: pages visited, links clicked, time spent, referring URLs
• Device information: browser type, operating system, IP address
• Cookies and tracking: see our Cookie Policy Published: July 4, 2026

2. How we use your information

• Provide, maintain, and improve our services
• Communicate with you, including transactional and marketing messages (marketing only with your consent)
• Process transactions and send confirmations
• Analyze usage and detect or prevent fraud and abuse
• Comply with legal obligations

3. Legal bases for processing (GDPR)

• Consent: for marketing communications and optional cookies
• Contract: to fulfill our obligations to you
• Legitimate interests: fraud prevention, service improvement, and direct marketing to existing customers
• Legal obligation: compliance with applicable laws

4. Sharing your information

We do not sell your personal information. We may share information with service providers (hosting, email, analytics), legal authorities where required, in connection with a business transfer, or with your consent.

5. Data retention

We retain personal information for as long as necessary to fulfill the purposes described here, comply with legal obligations, and resolve disputes. US, State and Local laws, and contracts dictate the terms of data retention.

6. Your rights

Depending on your location you may have rights to access, correct, delete, restrict, port, or object to processing of your information, and to withdraw consent. You can opt out of marketing at any time via the unsubscribe link in our emails or our unsubscribe page.

To exercise your rights, contact us at privacy@praxala.com.

7. Security

We use appropriate technical and organizational measures to protect your information, including encryption of credentials at rest, TLS for data in transit, role-based access control, and audit logging. No system is completely secure.

8. International transfers

If your information is transferred outside your country, we use appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

9. Children's privacy

Our services are not directed to children under 16, and we do not knowingly collect their personal information.

10. Changes to this policy

We may update this policy from time to time and will notify you of material changes via email or a prominent notice on our website.

11. Contact us

Praxala
25W375 W Plank Rd, Naperville, IL 60563
Email: privacy@praxala.com