I Asked a Popular Platform's AI What My Revenue Was. It Said $94.

 few months ago I was helping a friend who runs a flower shop - a real, healthy business - and I decided to test the AI "sales agent" built into the platform she uses. Simple question: what's our gross income year to date, and how does it compare to the same period last year?

It told me year-to-date was $94. Last year, $88.

The number wasn't just wrong, it was nonsense - and that was the easy question. When I asked about leads, or marketing performance, it got worse. This wasn't one bad bot having an off day. It's par for the course.

Everywhere I look, I find the same thing: AI agent sprawl. A platform bolts a chatbot onto each module - a sales agent here, a marketing agent there, a support agent somewhere else - and each one can only see its own little slice of your data. Ask any of them a question that spans the business and it guesses, because it has no idea what's happening in the room next door.

That's the dirty secret of most "AI insights" today. It isn't intelligence about your business. It's a chatbot standing in front of one drawer of the filing cabinet, confidently making things up about the rest.

AI Insights in Praxala isn't a bolt-on agent per module. It's one AI that reasons across the whole business - CRM, sales, field service, marketing, your website analytics - because in Praxala all of that already lives in one system. When it answers a question about revenue, or leads, or what changed this quarter, it's reading your actual data, not a fragment of it.

And it doesn't start cold. It knows your business on day one.

None of that matters if using the AI means handing over your business or risking a surprise bill. So the model is simple, and it's yours:

• Your data. Insights run read-only against your own data - the AI can look, not touch - and we don't train any model on your business. Export everything, anytime.
• Your keys. Bring your own AI provider keys. You own the spend, you own the data flowing through them, and we don't mark any of it up.
• Your budget. A hard budget cap is enforced before every call, set per user - so nobody runs up a bill, and no question comes with a "that'll cost you" hesitation. Use it freely. That's the whole point.

I won't tell you nobody else is chasing this - some good teams are. But a lot of them are still promising whole-business AI while shipping the fragmented, confidently-wrong version I ran into at that flower shop. Praxala delivers cohesive insight across the real business today, and there's a genuine roadmap with much more coming.

The bar for "AI insights" shouldn't be a chatbot that can find one number in one module. It should be an AI that knows your business - who's asking, what matters, in your own words - and answers from the whole thing.

Ask ours what your revenue is. It'll know.